Effective Date: 30 October, 2025
Website: nasabakerybc.ca
Business Name: Nasa Bakery & Café (“we,” “us,” or “our”)
At Nasa Bakery & Café, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website nasabakerybc.ca, place an online order, subscribe to our newsletter, submit feedback, or interact with our digital features.
1. Information We Collect
We collect information that identifies you or relates to you as an identifiable individual (“Personal Information”), including:
Order and Contact Information: When you place an online order, we collect your name, email address, phone number, billing/delivery address, and order details.
Payment Information: Online transactions and payments are processed securely through our third-party payment gateway, Clover. We do not store your full credit card numbers or sensitive financial authentication details on our servers.
Newsletter Subscriptions: If you opt in to receive our email newsletters, we collect your email address (managed securely via the WordPress MailPoet plugin).
Feedback Information: When you submit a comment or review through our feedback form, we collect your name, email, and the content of your message.
Automatically Collected Data: When you visit our website, our analytics tools automatically collect technical data such as your IP address, browser type, device information, pages visited, and time spent on the site.
2. How We Use Tracking Technologies (Google Analytics & Meta Pixel)
We use third-party tracking tools to understand user behavior, improve our website, and measure the effectiveness of our marketing:
Google Analytics: Collects aggregated data regarding website traffic and user interactions. This helps us optimize user experience and analyze site performance. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Meta Pixel: Tracks visitor actions on our website to help us measure and optimize social media advertising campaigns on Facebook and Instagram. You can manage your ad preferences directly through your Meta account settings.
3. How We Use Your Information
We use the information we collect for the following purposes:
To process, fulfill, and manage your online bakery orders and arrange pickup or delivery.
To securely process payments via Clover.
To send you email newsletters, promotions, and updates if you have explicitly opted in (using MailPoet). You can unsubscribe at any time using the link at the bottom of our emails.
To respond to your questions, comments, or submissions via our feedback form.
To analyze website traffic, trends, and user behavior using Google Analytics and Meta Pixel to improve our offerings and marketing.
To comply with legal obligations and protect our business rights.
4. Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers who assist us in operating our website and business, specifically:
Payment Processors: Clover, to securely process your transactions.
Email Marketing Providers: WordPress / MailPoet, for managing newsletter subscriptions and sending email updates.
Service & Hosting Providers: Platforms that host our website and database infrastructure.
Analytics & Advertising Partners: Google and Meta for tracking and marketing analytics.
Legal Requirements: If required by law, subpoena, or government regulation, or to protect the safety and rights of Nasa Bakery & Café and our customers.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights and Choices
Depending on your jurisdiction in British Columbia, Canada, you have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Withdraw consent to the collection and use of your information—including opting out of marketing emails at any time by clicking “Unsubscribe” in our footer or contacting us directly.
To exercise these rights, please contact us using the details below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised “Effective Date.”
8. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Business Name: Nasa Bakery & Café
Website: nasabakerybc.ca
Email: info@nasabakerybc.ca
Phone: 604 735 3132
Address: 1678 Commercial Dr, Vancouver, BC V5L 3Y4